The mystery shopping platform for all your shops worldwide.
Free pilot Personal onboarding No creditcard required
The customer journey consists of different touchpoints. Secret View's mystery shopping research allow you to obtain precise insights into how your teams perform on specific touchpoints within the journey. Use these insights to continuously track your performance and adapt whenever necessary.
Get insight into customer experiences all over the world. Whether it’s in The Netherlands, the US or Spain. Secret View grows alongside you and finds the perfect mystery shoppers for you business anywhere.
Use the power of our growing community of 50,000+ real customers.
Choose your target audience. Get feedback from someone who perfectly fits your target demographic - and gain a new customer while you are at it!
Conventional research agencies will give you lists with checked boxes. Our community will give you detailed descriptions of real-life situations that your employees can use to grow.
Reinforce your gut feeling with data directly from your target audience.
Is the answer to your question not here? Feel free to contact us and we'll gladly help you along!