Embrace feedback to continuously optimize your customer experience. Get your target group's insights to make every visit to your stores a great experience.
First visit for free Free onboarding call
Get feedback from every step of the experience your customers have in your stores.
Translate your target group's feedback into actions for your team.
Use weekly, bi-weekly or monthly feedback loops to monitor and improve your customers experience and revenue.
Harness the power of our growing community of 50,000+ regular consumers. Select your target group and get feedback from people who exactly match your selected target demographics.
Easily publish your mystery shopping assignments on our platform. Our community members will then accept your assignment if it suits them.
Because community members receive shopping budget instead of a financial compensation, they choose assignments that suit them. This way a real customer always gets chosen.
Receive in-depth insights of the customer journeys of your locations. Get an overarching overview, measure specific aspects of the customer journey and analyze the individual questionnaires.
Benchmark, filter, analyze and use the results to support and coach your teams in a controlled way.
Can't find the answer to your question? Feel free to contact us and we'll help you out!