Compliance Research
for retail and hospitality
In a time when regulations are becoming more complex, compliance research is essential. Our mystery shoppers assist you in monitoring various compliance issues. This includes alcohol regulations, POS materials, product placement, and more.
Compliance investigations are conducted by these organizations
Why compliance research?
Compliance research is essential for retail, hospitality, and FMCG brands. Whether it concerns alcohol regulations, POS materials, product placement, or other regulations: compliance prevents fines, protects your brand, and ensures responsible execution in the workplace.
- Avoid fines: Non-compliance can lead to hefty penalties.
- Ensure correct promotions: Execute marketing actions according to the rules.
- Monitor shelf and fill rate: Present products and displays correctly and completely.
- Train effectively: Use concrete examples and photos for coaching.
Compliance research at Secret View
Together, we ensure your organization always complies with laws, industry regulations, and internal protocols. You decide what needs to be checked, and we provide a smart, practical execution.
Our mystery shoppers carry out the checks on location and capture evidence with photos and clear feedback. All results are instantly accessible in the dashboard, complete with concrete improvement points and visual proof.
65,000+ consumers from your target audience
Our 65,000 mystery shoppers form a global network of local communities. The community is representative of all demographic groups.
For compliance research such as alcohol regulations, we work with verified individuals aged 18-21, whose ages have been confirmed using identity checks. E-learnings, reputation scores, and quality checks ensure that you only receive feedback from reliable mystery shoppers.
Compliance research in various forms
From alcohol regulations to POS checks: leverage the power of our community of over 65,000 consumers for objective compliance checks.
Alcohol regulations
At physical and online locations
18 to 21-year-old mystery shoppers attempt to purchase age-restricted products and check if your staff is verifying them correctly.
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Identify successes and improvements
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Encourage staff to check
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Prevent consequences and fines
POS Checks
Promotions at physical locations
Mystery shoppers check during marketing actions whether everything is as desired in the store and if products are optimally presented.
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Check execution of promotions
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Receive photos for quick adjustments
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Maximize the impact of promotions
Product Placement
Shelf checks at physical locations
Your employees conduct the audit, fill out the questionnaire, and the results are immediately available in the dashboard.
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Check availability and presentation
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Receive photos for quick adjustments
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Increase brand visibility and revenue
