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One of many examples of amazing assignments that are available to you as a mystery shopper!
Mystery shopping is the ultimate way to help improve the customer experience of your favorite brands.
You do this by visiting our clients stores as an anonymous and regular customer and filling in a questionnaire afterwards. We will provide you with a briefing and the questionnaire prior to your visit, so that you know exactly what to look out for.
In 4 simple steps:
After you have registered yourself, we will check and verify your registration. After this, you are part of our community.
From that moment on you have access to our platform and you can sign up for assignments in your area that have caught your eye. Within the community, you build up a status that gives you benefits as you gain experience.
That way you know what to look for when doing the assignment. We will offer you support in various ways to make it as easy as possible for you.
Think of a step-by-step plan, sample questionnaires and a detailed briefing. Sometimes, for example, you have to take a photo or ask a specific question. You'll only know this by reading the briefing thoroughly.
The moment is here; you go and carry out the assignment! You are well prepared, so all you have to do now is to be yourself, walk through the customer journey and make a purchase.
You can (usually) keep the purchase as a reward for doing the assignment. So buy something that you love and like!
It's very important that our clients can react on the results fast. That is why we expect you to submit the questionnaire to us within 24 hours after your visit. That way it is still fresh in your memory.
Note: sometimes we ask for text and explanation. Just 'good' or 'bad' is not enough. Give substantiated feedback and try to do this in a way in which you'd like to receive it, too.
These are the skills you need.
You are able to give your opinion when we specifically ask for it during the assignment.
You are able to ask us for help if you feel you don’t understand the assignment well enough.
You can effectively describe situations and go into detail when necessary.
You are able to formulate clear English sentences in speech and in writing.
You can turn your findings into constructive criticism so others can learn from it.
You know how to to give feedback to others in a way that you like to receive it yourself.
You are aware of the importance of your assignment. You know what happens to your results and act accordingly.
You are able to put yourself in the shoes of the receiver of your feedback.
You never make yourself known as a mystery shopper during and after the execution of the assignments.
Other mystery shoppers give us a 4.9 out of 5 on Google!
This platform is the best one, is continually looking for store performance evaluators as Secret Shoppers for luxury brands.
It works with a lot of brands in many countries. The platform and the communication it´s very easy and the payment is correct. I 100% recommend it!
A user friendly questionnaire style as well as an interface. I have found the customer service helpful, professional and prompt. Highly recommended.
Perfect way to go shopping and getting the products almost for free. A great way to shop undercover, easy task and nice people .
Just done the first assignment. Great fun to do. Secret View, nothing but compliments to you guys so far. Clear explanation, everything will be emailed to you on time. Hope to be able to do many more assignments.
Very satisfied with Secret View! They have fun assignments to perform at different locations. Communication with the company is also great! Definitely recommended to register with Secret View!
Secret vView has already brought me to various stores that I would never enter on my own. The way of working and the relaxed attitude of the staff make it pleasant. I will be happy to continue shopping for you!
Sign up for free, get free access to the platform and start your first assignment today!
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