Mystery Shopping Platform for Small Business

Stay ahead of your competition. Optimize your customer experience with the first accessible Mystery Shopping Platform for small businesses.

First visit for free Free onboarding call No creditcard required


Segment your customer journey.

From entrance to register, every customer goes through a trajectory in your establishment. Using an extensive, industry-specific survey, your customer journey will be measured on every aspect.

With mystery shopping, you'll quickly learn where to optimize and see the effect of your actions in the next research round.

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Optimize experience. Maximize revenue.

Sales is a matter of trial and error. But if you never hear what you're doing right and what you can improve, you can't grow. We give you effective insights to make your customers' experience better than ever. The result? More revenue!

You'll learn, along with your team, exactly how to make your customers happy and find out opportunities to increase revenue.

Customer fitting clothes

Get feedback from your real customers

Use the power of our growing community of 50,000+ real customers.

Choose your target audience. Get feedback from someone who perfectly fits your target demographic - and gain a new customer while you are at it!


Reinforce your instinct with data

Revenue, visitor numbers and conversion percentages give your gut feeling some stature. But how do you take the next step with a good foundation?

Get insights into performance of every process and learn which buttons to push to influence your most important KPIs.


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by mystery shoppers


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in our driven community


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great people
ready to help you

Frequently Asked Questions

Can't find the answer to your question? Feel free to contact us and we'll gladly help you along!

How do I start a mystery shopping research?

What is the average duration of a mystery shopping research?

Will I be stuck with a subscription?

How long does it take to set up a research?

How much does a mystery shopping research cost?

How will I see the results of mystery shoppers?

What happens after a mystery shopper has done a visit?

Start today and get your first mystery shopper for free

Learn from real customer insights with Secret Views Mystery Shopping Platform.

First visit for free Free onboarding call No creditcard required