News

Gall & Gall Maastricht at Burgemeester Cortenstraat wins the Secret View Experience of the Month Award for February! Every month, our mystery shoppers visit thousands of stores. From all these visits, we select the most notable and customer-oriented experiences! This month’s award is won by Michaél, a super-driven store manager at Gall & Gall, who has been putting his heart and soul into the liquor store for 23 years.

Something special is on the menu: our new client De Pannekoekenbakker! Our mystery shoppers can choose from over 250 different types of pancakes, served in a cozy Dutch atmosphere. We assess the guest experience at all 15 locations.

De Pizzabakkers To Go Leliegracht has won the Secret View Experience of the Month Award for August! Every month, our mystery shoppers visit thousands of stores. From all these visits, we choose the most remarkable, customer-friendly, or best experiences! This month, the award goes to the enthusiastic team of De Pizzabakkers, who turn every visit into a real show.

Our new partnership with De Beren is here! The mystery shopping research for De Beren aims to map out and provide feedback on the guest experience in 50 De Beren Restaurants across the country.

MS Mode in Nieuwegein has won the Secret View Experience of the Month Award for April! Every month, mystery shoppers carry out thousands of assignments, and we select the most remarkable customer experiences. This month, the employees of MS Mode in Nieuwegein stood out with their customer-oriented approach.

Kwalitaria pulls out all the stops to make the guest experience even better, because that’s what energizes them! That’s why we are teaming up with Kwalitaria to make this insight clear through mystery shopping research. Kwalitaria is the place where quality and enjoyment go hand in hand, so this research promises to be a flavorful assignment for our mystery shoppers.