News

We are proud to be included in the SaaS100 by MT/Sprout for the first time, an annual list of the top 100 leading SaaS (software as a service) companies in the Netherlands. The list takes into account factors such as revenue growth, churn, speed of international expansion, and efficiency.

We are proud to announce our collaboration with jeans brand CHASIN’. We have already started conducting a comprehensive customer experience research at all CHASIN’ stores spread across the Netherlands. Besides valuable insights for CHASIN’, these are also interesting assignments for our community.

After a successful pilot, we are happy to announce that we will be providing SushiPoint with valuable feedback through mystery shopping research! SushiPoint is a fast-growing sushi chain with 40 locations throughout the Netherlands. All locations are visited monthly by our mystery shoppers.

In almost every (medium-sized) city, you can find a store of the Termeer Groep. It is the organization behind Sacha, Sissy-Boy, and Manfield. Spread across three countries, there are about 150 stores, and we are thrilled to help them collect valuable feedback from real customers.

Secret View has raised 1.5 million Euros in a Series A funding round led by KIKK Capital, who are joined by Oost NL. This round allows Secret View to expand internationally and accelerate the development of its mystery shopping platform.

FHC Formulebeheer may not immediately ring a bell, but it is the driving force behind three food formulas: Family and Foodmaster snack bars and VITAL school cafeterias with a total of 150 locations in the Netherlands. We are extremely happy to be starting for FHC Formulebeheer and to be helping them with valuable feedback! With this feedback, the franchisees and employees can work to improve hospitality, quality and appearance of the FHC formulas. Earlier this year, a pilot was done to get acquainted and to determine if Secret View's working method fits with FHC. Fortunately, this proved to be the case, which is why we are now starting with extensive ongoing mystery shopping research.